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Module 20: Managing Conflict
The left-hand frame gives access to the module-chapters
Links to other Modules:
[3] Planning and Organising
[8] Establishing Principles
[10] Establishing Partnership Processes
Further References:
Kapila,
M. Dr. (1997) Guidance on Conflict Handling. Emergency Aid Department
European, DFID.
Conflict Resolution
Kit by the Conflict Resolution Network (CRN)
The Dos and Don’ts
of Conflict Resolution.
Change Management: Create Better Work Climates and More Fulfilling
Relationships.
Bennett J., Kayetisi-Blewitt. M (1996) Beyond “Working in Conflict”—Understanding
Conflict and Building Peace. Network Paper 18.
Suzuki. N (1998) Inside NGOs: Learning to manage conflicts
between headquarters and field offices.
United Nations Centre for Human Settlements (Habitat 1989)
Community Participation and Problem solving and Decision
Making (3). Managing Conflict.
Wong, Paul , I.N.P.M., Coquitlam, B.C., Canada.
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